Frequently Asked Questions (FAQ)
Planning Your Awesome Adventure?
Everything you need to know before you book.
Most Popular Questions
What makes Awesome Adventures different from other ATV tour companies?
Awesome Adventures operates on private trails in Eldorado Canyon and includes a Free Photo & Video Media Package with every tour. We offer hotel pickup and self-drive options and are one of the few Las Vegas off-road tour companies that allows guests ages 16–17 to drive their own ATV. We also offer Ghost Town, Gold Mine, and Colorado River experiences that many competitors do not.
How much do tours cost?
There is no single price for all Awesome Adventures tours.
Pricing depends on:
• Which tour you choose
• Whether you ride an ATV or RZR
• The type of RZR selected (2-seat, 4-seat, etc.)
• Number of guests
• Hotel pickup or self-drive option
Because we offer multiple tours and vehicle options, pricing varies. Visit our website to view current pricing, availability, and tour options for your preferred date.
What is your cancellation policy?
Guests may cancel their reservation for a full refund if the cancellation request is received at least 72 hours before the scheduled tour time. Cancellations made less than 72 hours before the tour, no-shows, missed pickups, or missed arrival times are not eligible for a refund. If Awesome Adventures cancels a tour for any reason, guests will receive a full refund or may choose to reschedule based on availability.
Can younger children participate?
Yes. Children may participate as passengers if they meet the minimum safety requirements for the tour. Driver age requirements are different and vary by vehicle type. If your child is younger than the listed age requirements, please contact our office to discuss available options.
What are the age requirements?
Ages 5–15: May ride as a passenger in a 2-Seater or 4-Seater RZR with a parent or guide (minimum 42 lbs, maximum 350 lbs).
Ages 16–17: May drive an ATV (no driver’s license required), but cannot drive a RZR.
Ages 18+: May drive an ATV. No driver’s license required, but must have a credit card on file.
Ages 21+: May drive a RZR. Must present a valid photo ID and the credit card used to make the reservation.
Do you offer hotel pickup?
Yes. We offer both hotel pickup and self-drive options for most of our tours. For groups of 6 guests or fewer, hotel pickup is available from select Las Vegas Strip and Downtown Las Vegas hotels. For groups of 7 or more, pickup may be available from additional Las Vegas hotels and accommodations.
Guests who prefer to drive themselves may choose the self-drive option and meet us at our private tour location in Eldorado Canyon, approximately 45 minutes from the Las Vegas Strip.
Do I need a driver’s license?
No. A driver’s license is not required to drive an ATV or RZR. However, guests must be at least 21 years old to drive a RZR and must present a valid photo ID and the credit card used to make the reservation.
Are photos or videos included?
Yes! Every Awesome Adventures tour includes a Free Photo & Video Media Package (a $119 value) at no additional charge. Your photos and videos are typically uploaded within 24–48 hours after your tour.
Which tour should I choose?
We offer five different tours ranging from ATV adventures to RZR experiences that include ghost towns, gold mines, and the Colorado River. The best tour depends on your group size, interests, age of participants, and whether you prefer an ATV or RZR. If you’re unsure, contact our office and we’ll help you choose the best option.
Age, Driver, and Safety Requirements
Are your tours family-friendly?
Yes! Children can participate as passengers if they meet the minimum safety requirements, including the minimum weight requirement of 42 pounds. Families, teens, and first-time riders are welcome.
Can teenagers drive?
Yes. Awesome Adventures is one of the few Las Vegas off-road tour companies that allows guests ages 16–17 to drive their own ATV.
Do I need to know how to ride an ATV or RZR?
No. Our guides will provide safety instruction, operating guidance, and hands-on training before the tour begins. Most guests are first-time riders, and our vehicles are automatic and beginner-friendly. If you ever feel uncomfortable operating the vehicle, please let your guide know. Your safety and enjoyment are our top priorities.
Does everyone need to sign a waiver?
Yes. Every guest participating in the tour—including drivers, passengers, and non-riding guests accompanying the group—must complete a waiver before the tour begins. For guests under 18 years of age, a parent or legal guardian must complete and sign the waiver on their behalf.
What is the weight limit?
Minimum weight is 42 lbs. Maximum weight is 350 lbs. Guests must also be able to properly wear and fasten the seatbelt in the RZR. No exceptions can be made due to safety and insurance requirements.
Do I have to wear a helmet?
Yes. Helmets are required for all riders and passengers. We provide helmets, helmet socks, and gloves at no additional charge.
Helmet sizes range from Youth to 5X. To ensure a proper helmet fit, hair must be worn flat. Buns, large hair clips, high ponytails, and hairstyles or accessories that prevent the helmet from fitting properly are not permitted.
Booking, Pricing & Location
What kind of tours do you offer?
We offer 5 unique tour experiences, including ATV tours, RZR tours, Ghost Town adventures, Gold Mine experiences, and Colorado River tours. Some tours focus on riding, while others combine off-road adventure with sightseeing and local history. Visit our Tours page to compare experiences and find the best option for your group.
How far are you from Las Vegas?
Our private tour location is approximately 45 minutes from the Las Vegas Strip in historic Eldorado Canyon near Nelson, Nevada. Guests may choose our hotel pickup option or self-drive directly to the tour location using the directions provided before their tour.
Do I need to make a reservation? Can I pay with cash?
Yes, advance booking is required. Reservations may be made online or over the phone. We do not accept cash.
All reservations must be paid using a credit or debit card. The name on the reservation should match the photo ID and payment method used at booking. IDs may be checked at pickup or check-in. If changes to the reservation are needed, please contact our office before your tour.
Do you offer Buy Now, Pay Later options?
Yes. We offer Klarna on eligible bookings, allowing guests to split payments over time. Available payment options and terms are displayed during the online checkout process. Approval and payment plans are determined by Klarna.
What hotels do you pick up from?
We offer pickup for groups of 6 or fewer from select Las Vegas Strip and Downtown hotels, including Excalibur, Resorts World, Horseshoe, and Golden Nugget. Groups of 7 or more may be picked up directly from their hotel or Airbnb. Pickup locations are subject to change and availability.
Do I just show up at the time of my tour, whether it’s hotel pickup or self-drive?
No. The office will send you a detailed message the day before your tour with everything you need for a smooth experience.
This message will include:
Your exact pickup or arrival time
Your guide’s name and contact information
Directions to the tour location (self-drive guests)
A driving video to help you find us easily
You must reply to the confirmation text and/or email. If we do not receive a response during business hours, your tour may be considered canceled and no refund will be issued. If you have questions after hours, please reply to your confirmation text or email and our team will follow up as soon as possible.
Where is your tour location?
Tour Location: 16880 HWY 165, Nelson, NV 89046
Important: Do NOT go to the 2875 N. Bronco office. Use Google Maps to search for the Nelson address directly.
Can my group book separately?
Yes. Members of your group may book separately as long as everyone selects the same tour, date, and time. Each guest will be responsible for their own payment, waiver, and any applicable incidentals.
If you have a large group or would like assistance coordinating reservations, please contact our office before booking.
Languages, Accessibility & Custom Requests
Do the guides speak languages other than English?
No, but we do have translation apps available. Guests from all over the world enjoy our tours!
What are the handicap rules?
Guests must be able to walk on uneven gravel surfaces and use both hands to safely operate the equipment. If you have questions about accessibility or specific accommodations, please contact our office before booking.
Can you do private or custom tours?
Absolutely! Please call or email us with the number of people, your preferred date and time, and your tour choice. We’ll help plan your dream experience.
Do you accommodate large groups or special occasions?
Yes! Let us know if you’re celebrating a birthday, bachelor/bachelorette party, anniversary, reunion, or company event. We’ll make it unforgettable!
Email: reservations@awesomeadventures.com
Payments & Policies
Can I split the payment with others in my group?
Yes! Each person can book their own spot. Everyone will be responsible for their own payment and waivers.
What if I need to cancel or reschedule?
Please contact our office as soon as possible. Changes may be subject to our cancellation and rescheduling policies. The sooner you contact us, the more options we may be able to provide.
Tipping, Payments & Final Notes
How can I tip my guide?
Tips are always appreciated! Most guides accept cash, Zelle, Venmo, Cash App, and credit card tips.
Simply ask your guide which payment methods they accept.
Tour Experience
How long is the ride portion of the tour?
Ride times vary by tour, but most tours include approximately 1–2 hours of riding time. Some experiences also include additional activities such as ghost town visits, gold mine tours, sightseeing stops, lunch, or time at the Colorado River.
How can I get my pictures from the tour?
Your photos and videos are typically uploaded within 24–48 hours after your tour.
To view and download them: Visit the Gallery page on our website, select your tour date, tour time, and guide’s name, then download your photos and videos at no additional charge.
All photos and videos are included with your tour as part of our Free Photo & Video Media Package.
Want to see what other guests are saying about their experience?
Check out our ⭐️⭐️⭐️⭐️⭐️ reviews
What if someone in my group doesn’t want to ride or drive?
In many cases, yes. Non-riding guests may be accommodated for a small fee, depending on the tour and available space. They can enjoy the ghost town, photo opportunities, outdoor games, and desert scenery while the group is on tour. Please contact our office before booking for availability and pricing.
What’s the difference between an ATV and a RZR?
ATVs: Single-rider four-wheelers (Honda TRX 250cc).
RZRs: Polaris side-by-sides available in 2-seat and 4-seat configurations. Depending on the model, they may be 900cc or 1000cc.
All vehicles are automatic, fully guided, and beginner-friendly.
Is safety gear included in the tour?
Yes! We provide all necessary safety gear at no extra cost. This includes:
Helmet (required for all riders), Helmet sock , Goggles & Gloves
Tour Logistics & Communication
What are your office hours and how can I get help?
We have live agents available Monday–Sunday from 8:00 AM to 6:00 PM Pacific Time. Tours operate daily, and bookings can be made online 24/7 at awesomeadventures.com. If you need assistance, contact our office and a team member will be happy to help.
When will I receive my tour details (pickup time, address, etc.)?
Once you book, you’ll immediately receive:
✅ A booking confirmation email
✅ A link to complete your required waiver(s)
✅ A lunch selection form (for tours that include lunch or offer lunch as an add-on)
The day before your tour, we will send a text and/or email with:
✅ Your guide’s name and contact information
✅ Your exact pickup time (hotel pickup guests)
✅ Your arrival time and directions (self-drive guests)
✅ Any additional tour instructions you may need
If you do not receive your tour details by the day before your tour, please contact our office.
How does pickup and drop-off work?
If you selected hotel pickup, we’ll send you a text and email the day before your tour with your exact pickup time, pickup location, guide’s name, and contact information. After your tour, hotel pickup guests will be returned to the same hotel where they were picked up.
If you’re self-driving, we’ll send your arrival time, tour address, directions, and a helpful driving video to make finding the location easy.
Please reply to confirm you received your tour information. If we do not receive a response during business hours, your reservation may be canceled.
Can I take Uber or Lyft to the tour location?
We do not recommend using Uber or Lyft to reach our tour location. Our private trail system is located in a remote area approximately 45 minutes from the Las Vegas Strip, and rideshare drivers are often unavailable for return trips after your tour.
Many guests have experienced difficulty finding transportation back to Las Vegas after being dropped off. If you are not using our hotel pickup option, we strongly recommend driving yourself or arranging round-trip transportation in advance.
If you have questions about transportation options, please contact our office before booking.
Can I just show up without a reservation?
No. All tours must be booked in advance through our website. We do not accept walk-ins, and same-day availability is not guaranteed.
We recommend booking ahead to secure your preferred tour, date, and time.
Is there a bathroom at the tour location?
Yes. Restroom facilities are available at our tour location for guests before and after their tour.
Can I change the name on the reservation or who is responsible for the group?
Yes. If someone else will be attending in place of the original booking guest, or if another person will be responsible for incidentals and damages, please contact our office before your tour so we can update the reservation. The guest listed as responsible for the reservation must be present with a valid photo ID and the credit card associated with the booking.
Need to reach us internationally?
Guests traveling from outside the United States can contact us through WhatsApp for assistance before or after booking.
💬 Chat with Us Here (International)
Tour Safety, Risks & Policies
What if I get hurt on the tour?
Safety is our top priority, and our guides provide safety instruction and equipment before every tour. However, ATV and RZR tours are outdoor adventure activities that involve inherent risks. All participants are required to sign a liability waiver before participating and must follow their guide’s instructions at all times.
In the event of an injury, our team will assist in coordinating emergency services if needed. Please be aware that the nearest hospital is approximately 45 minutes from our tour location.
Can I go on tour if I am pregnant?
No. For the safety of both mother and baby, pregnant guests are not permitted to participate in ATV or RZR tours.
What happens if it rains?
We monitor weather conditions closely. Light rain often improves trail conditions and reduces dust. Tours operate in most weather conditions. If conditions are deemed unsafe, Awesome Adventures may delay, reschedule, or cancel the tour. If we cancel a tour, guests will receive a full refund or may reschedule based on availability.
What happens if I damage the equipment?
Guests are responsible for damage caused by reckless driving, negligence, failure to follow guide instructions, or misuse of equipment.
Damage charges vary depending on the vehicle and severity of the damage. Examples include:
• ATV rollover/flip: Minimum $300 plus parts and labor
• 2-Seater RZR rollover/tip-over: Minimum $3,500 plus parts and labor
• 4-Seater RZR rollover/tip-over: Minimum $4,500 plus parts and labor
• 6-Seater Ranger rollover/tip-over: Minimum $4,500 plus parts and labor
• Minor damage (such as broken lights, body panels, or accessories): Charged based on repair or replacement costs
Any applicable damage charges will be charged to the card on file.
Vehicles, Equipment & Experience
What equipment do you use, and how fast do you go?
Our ATV fleet consists primarily of Honda TRX 250cc ATVs, which are fully automatic and beginner-friendly.
Our off-road vehicle fleet includes Polaris RZR 900cc and 1000cc models, as well as Polaris Ranger 800cc vehicles. Depending on the tour, vehicles may be available in both 2-seater and 4-seater configurations.
You may hear these vehicles referred to as RZRs, Rangers, UTVs, side-by-sides, or dune buggies.
Tour speeds vary based on terrain, trail conditions, and guest experience levels, but rides typically reach speeds of up to 25 mph.
Can I book a longer ride time?
Yes. We offer several tours with different ride lengths, and longer ride times may also be available through certain private or custom tour options.
If you’re interested in spending more time on the trails, please contact our office with your preferred tour, group size, and whether you’ll need hotel pickup or plan to self-drive. We’ll discuss available options and provide pricing based on your group’s needs.
Can I bring lunch or snacks?
Yes. You’re welcome to bring snacks or lunch with you. Water is provided on all tours. Guests are welcome to enjoy the views and relax at our location before or after their tour when time permits. However, because guides and transportation vehicles may be scheduled for other tours, extended stays may not always be possible.
Some tours include lunch or offer lunch as an optional add-on. Please review your tour details for specific information.
Can friends or family go on the tour if they’re not riding?
In some cases, yes. Non-riding guests may be able to accompany the group for a small fee, depending on the tour and available space. Please contact our office in advance for availability, pricing, and details.
Are there snakes?
Yes. This is the Mojave Desert, and native wildlife—including rattlesnakes and Mojave green rattlesnakes—can occasionally be found in the area.
Fortunately, snake encounters are rare. Snakes generally avoid people, dislike noise and vibration, and are most active during warmer months. If you see a snake, simply give it plenty of space and notify your guide.