Awesome Adventures Tour Policies

Last Updated: 06/17/26

Welcome to Awesome Adventures! Please review the following tour policies before your adventure. These guidelines help ensure a safe, enjoyable, and smooth experience for all guests.

Reservations & Check-In

All tours must be booked in advance through our website.

The guest who booked the reservation must bring:

  • A valid photo ID
  • The credit card used to make the reservation

The booking guest is responsible for all incidentals and damages that occur during the tour.

All participants must complete a waiver before arriving. Guests under 18 must have a parent or legal guardian complete the waiver on their behalf.

Cancellation Policy

Guests may cancel their reservation for a full refund if the cancellation request is received at least 72 hours before the scheduled tour time.

Cancellations made less than 72 hours before the scheduled tour, no-shows, missed pickups, or missed arrival times are not eligible for a refund.

If Awesome Adventures cancels a tour for any reason, guests will receive a full refund or may choose to reschedule based on availability.

To request a cancellation, please contact our office as soon as possible.

Hotel Pickup & Arrival

If you selected hotel pickup, your pickup time will be sent by text and/or email before your tour.

Please be outside and ready 10–15 minutes before your scheduled pickup time.

Drivers cannot wait for late guests.

If you selected the self-drive option, you will receive arrival instructions, directions, and your guide’s contact information before your tour.

Late Arrival Policy

Tours depart on schedule.

Guests who arrive late may miss their tour and may not be eligible for a refund.

If you are running late, contact your guide immediately.

Age Requirements

Guests ages 5–15 may ride as passengers in eligible RZR tours (minimum 42 lbs).

Guests ages 16–17 may drive an ATV.

Guests ages 18 and older may drive an ATV.

Guests must be 21 years old to drive a RZR.

Parents or legal guardians must accompany all minors.

Required Clothing

Closed-toe shoes are required. Guests wearing sandals, flip-flops, slippers, open-toed footwear, or high heels will not be permitted to participate.

We strongly recommend:

  • Long sleeves
  • Long pants
  • Comfortable outdoor clothing

Hair must be worn flat so helmets fit properly.

No buns, large clips, or high ponytails that prevent proper helmet fit. Long sleeves and pants are strongly recommended due to desert terrain, cacti, rocks, and hot vehicle components.

Safety Equipment

We provide:

  • Helmets
  • Helmet socks
  • Goggles
  • Gloves

Helmets are required for all riders.

Seatbelts are required in all RZR vehicles.

Failure to wear required safety equipment may result in removal from the tour without refund.

Drug & Alcohol Policy

Guests may not participate while under the influence of alcohol, marijuana, illegal drugs, or any substance that impairs safe operation.

Guests who appear impaired may be denied participation without refund.

Pregnancy Policy

For safety reasons, pregnant guests may not participate in ATV or RZR tours.

Weather Policy

Tours operate in most weather conditions.

Light rain often improves trail conditions and reduces dust.

Tour operations may be delayed, adjusted, rescheduled, or canceled if conditions are deemed unsafe by Awesome Adventures management.

Equipment Damage Policy

Guests are responsible for damage resulting from reckless driving, negligence, failure to follow guide instructions, collisions, rollovers, tip-overs, or misuse of equipment.

Damage charges vary depending on the vehicle, the extent of the damage, repair costs, replacement costs, and any associated labor. Examples include:

• ATV rollover/flip: Minimum $350 plus parts and labor
• 2-Seater RZR rollover/tip-over: Minimum $3,500 plus parts and labor
• 4-Seater RZR rollover/tip-over: Minimum $4,500 plus parts and labor
• 6-Seater Ranger rollover/tip-over: Minimum $4,500 plus parts and labor
• Minor damage (including broken lights, body panels, wheels, tires, or accessories): Charged based on repair or replacement costs

Damage assessments are determined by Awesome Adventures and may include parts, labor, towing, recovery, cleaning, administrative costs, and vehicle downtime when applicable.

Any applicable damage charges may be charged to the card on file.

Guest Conduct

We want everyone to have a fun, safe, and enjoyable experience. Guests are expected to follow guide instructions and treat fellow guests and staff with respect at all times.

Awesome Adventures reserves the right to remove any guest whose behavior creates an unsafe environment or interferes with the experience of others. No refunds will be issued in these situations.